seescape privacy statement

seescape is the operating name of Fife Society for the Blind which is a charity registered in Scotland, number SC001354, and is a company limited by guarantee registered in Scotland number 164278.

We are a data controller which means that we determine the purposes for which, and the manner in which, any personal data are, or are to be, processed. We are registered as a data controller with the Information Commissioner’s Office, registration number: Z7547301.

We process personal information as the provider of specialist services in Fife to people with sight loss and process personal data for our service users and their families; employees, contractors, consultants, volunteers, trustees, suppliers, clients and individual contacts e.g. fundraising database.

We are committed to protecting the privacy and security of personal information and being transparent about what we do with it. This privacy statement describes how we collect, hold and use personal information.

We will only use your information for the purpose for which it was provided.

We will only share your personal information with the organisations and/or individuals you have consented to unless we have a legal obligation to disclose your information.

We will only share relevant and necessary information.

We will never share or sell your information to other organisations for marketing, market research or commercial purposes.

Ways in which we collect personal information:

Directly from you

Examples of this would be when:

• you request support or services from us

• you become a trustee

• you apply for a job or volunteering role with us

• you donate to us

• you order or buy aids or equipment from us

• when you supply goods or services to us.

If you write to us or email us we may keep a record of that correspondence and the response we make. If you telephone or text us we may record or copy the content in order to respond to you.

From another source

Examples of this would be when:

• you have given your consent to the NHS to share your Certification of Visual Impairment with us

• you have given your consent (to another agency, to a family member or to a friend/carer) to be referred to us for support

• from fundraising giving platforms

From our website

When you use the contact form on our website to get in touch with us. We will record the information required to process your request.

If you visit our website we may record the details of your visit including, but not limited to, traffic data, location data, web logs, communication data and the resources that you access and use. We may collect information about your computer, including where available your IP address, operating system and browser type.


‘Cookie’ is a name for a small file, usually of letters and numbers, which is downloaded onto your device, like your computer, mobile phone or table when you visit a website. They let websites recognise your device, so that the sites can work more effectively, and also gather information about how you use the site. A cookie, by itself, cannot be used to identify you.

We may use ‘cookies’ to monitor how people use our site. This helps us to understand how people use our website so we can develop and improve the design, layout and function of the sites.

You can normally alter the settings of your browser to prevent it from accepting cookies.

By using our website you consent to our use of cookies in accordance with the terms of this policy.

How we will use your personal information

When we collect your personal information, we will provide you with information about how it will be used.

Legal basis for using your information

In some cases, we will only use your personal information where we have your consent to do so.

In other cases, depending on your relationship with us, we may need to use your personal data where it is relevant and appropriate for us to do so. This means we use legitimate Interest as the basis for using your personal information. Examples of this would be:

• to send clients essential information about our organisation

• to send clients information about our services and support, events and activities or our fundraising efforts, unless they have told us they do not want such information

• to process an order for aids or equipment

• to carry out research to help us develop and improve our services

• for our recruitment and selection process and for employment purposes

• for our trustee recruitment and selection process and governance matters

• to manage company membership

• to record donations, including related payment details

• for our volunteer recruitment and selection process and for volunteer management purposes

• for service agreement or contract management

• for supply management.

When considering if the use of your personal information is relevant and appropriate to how you are involved with us, we always assess your data protection rights and our business interests to ensure they are balanced. Please contact us should you have any queries about this.

Keeping in touch with you about our work

We will use your personal information to send you information about:

• our services and support, including events and activities

• our fundraising efforts.

However, we will not send you such information if you have asked us not to. Please contact us should you want us to stop sending you information about our work or if would like to receive it by a different method.

We will never share or sell your information to other organisations for marketing, market research or commercial purposes.

Who we share your information with

When we collect your personal information, we will provide you with information about who we may, or will, share it with.

Where we require your consent to share your information we will explain this to you and obtain your consent before sharing your information with another organisation or individual.

We will only share relevant and necessary information.

Where we need to share your information for contractual, regulatory or legal reasons we will provide you with information to explain this.

When we share information with suppliers, or others who provide services on our behalf, for example, payroll and pension services, transport providers or activity providers, we will only provide them with the personal information they need to know. We will check that they have appropriate data protection measures in place to protect your information.

How we keep your personal information secure

We have implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control, both on electronic and paper-based systems. This protection covers improper access, use, alteration, destruction and loss.

Depending on why you provided us with your personal information and how we are using it, we may need to transfer your information outside the EU, (for example some of the systems we use to hold personal information may be provided by an organisation that stores the data on computer systems held outside the EU). Although the country may not be subject to the same data protection laws as companies based in the UK, we will endeavour to make sure they provide an adequate level of protection in accordance with UK data protection law or ensure that safeguards are put in place to protect your personal information.

Our website

Although we do our best to protect your personal information sent to us via our website contact form, we cannot guarantee the security of data transmitted to our website.

Our website contains links to other sites. We are not responsible for the content or the privacy practices employed by other sites. This privacy statement does not cover the information practices of those websites or advertisers.

We will not sell any information about your web browsing activity.

How long we keep your personal information for

We will keep your personal information securely for as long as we need to for the purposes we collected it and in accordance with our records retention schedule.

Your rights over your data

You have the following rights in respect of the personal information we hold about you:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights in relation to automated decision making and profiling.

Please note, some of your rights only apply in certain circumstances and we may not be able to fulfil every request. Please contact us should you have any queries.


We may update this policy from time to time by publishing an updated version on our website.

Contact us

If you have any queries about your rights and our responsibilities in respect to your personal information, please contact the Chief Executive, seescape, Wilson Avenue, Kirkcaldy KY2 5EF, telephone 01592 644979 or email to

You can also contact the Information Commissioner’s Office on 0303 123 1113 or visit their website for more information at

Get In Touch


6 days ago

Seescape - Fife

The latest edition of our newsletter is here, packed full of useful articles. You can read it here
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1 week ago

Seescape - Fife

Come and join
The Assistive Technology Social Hub…

Thursday July 30th
seescape and Sight and Sound Technology are joining forces once again to ensure that our service users are being supported during this difficult time.

Our next session is entitled
''Take Control of Your Audio!''

For our next instalment Stuart will be guiding you through the world of audio recording.

Many visually impaired people love listening to audio and would love to create their own recorded material. But where do you start and which recording and editing software is the most user and screen-reader friendly? Stuart Beveridge has been creating audio recordings and podcasts over the last two years and will discuss and demonstrate the two main audio editing software solutions he uses on a regular basis. These are GoldWave and Reaper.

The session will focus on the following areas:

1. Basic recording and editing using GoldWave.
2. Creating a basic project and multi-tracking with Reaper.

There will also be ample time during the session for participants to ask questions and to share their own audio experiences.

Register in advance for this meeting:

“For most people, technology makes things easier. For those with a disability, it makes things possible!”

Now more than ever assistive technology is invaluable to those with sight loss or visual impairment. We have a solution that could be hugely beneficial to you or a family member so please do come and join other AT users as we share our experiences and learn a few tips and tricks along the way…
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2 weeks ago

Seescape - Fife

‼️Changes to the Free TV Licence scheme‼️

As of 1st August 2020, there will be a new TV Licence scheme for over 75’s. At present the TV Licence is free to all over 75’s, however, with the new scheme, you will only be eligible if the licence holder is over 75 years of age and if they, or a member of the household, are in receipt of Pension Credit.

If you do not meet the criteria, you will now have to pay for your TV Licence.
The new TV Licence scheme can be applied for if you are 74 years of age and will come into effect upon your 75th birthday.

Blind (severely sight impaired) TV Licence

If you are registered as Severely Sight Impaired (Blind) you are eligible to apply for a 50% reduction in your TV Licence fee. This discount also covers anyone who lives with you. To receive the discount, you must be able to provide evidence of your registration.
This discount does not apply to those who are registered Sight Impaired (partially sighted).

If you have any questions regarding the upcoming changes to the TV Licence scheme please contact the TV Licensing Contact Centre on 0300 790 6165.

If you require proof of your Severely Sight Impaired registration, please contact seescape on 01592 644 979.
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4 weeks ago

Seescape - Fife

‼️6 ‘Accidentally’ accessible products for people with sight loss‼️
There are many products out there that can make things easier if you have a visual impairment. Many of these products have been designed specifically for visually impaired people, but there are some products that weren’t which are still just as useful... Read on as we review three high tech, and three low tech, products that could transform your life, all of which were not designed with visually impaired people in mind.
High Tech Products
1. Apple Pay
Apple is very committed to the accessibility of their products. With features including VoiceOver and Zoom, Apple has really gone the extra mile to make their products accessible for their visually impaired users.
Apple Pay, although not an accessibility feature, makes Apple products even more accessible as it makes it easier for visually impaired people to pay for goods in-store and online. Apple Pay works on iPhones, iPads, Apple Watches and Macs, once you have stored your card details in your Apple wallet, you do not have to re-enter them every time you use Apple Pay.
There is no upper limit when you use Apple Pay so you can use it unlimited times per day and you can make purchases of over £45, the limit for contactless payments when you use your card.
Apple Pay is also useful in situations when the card machine is inaccessible, for example, some retailers use touch-screen card machines making it difficult for a visually impaired person to locate the numbers when entering their PIN.

2. Bone Conduction Headphones
Unlike regular headphones, bone conduction headphones sit on your cheekbones so the sound is transmitted through your bones into your inner ear.
This means that the headphones never cover your ears so you can hear the sound coming out of the headphones at the same time as any sound around you.
Designed for sportspeople, bone conduction headphones also have impressive benefits for people living with sight loss.
If you are out and about, bone conduction headphones can allow you to listen to your phone while you listen out for traffic and all other sounds you need to listen out for when travelling out and about independently.
3. Tile
Tile is the perfect solution if you are prone to losing, or mislaying, essential items such as your keys.
Tile works through Bluetooth trackers which connect to your iOS or Android device through the Tile app which you download onto the device you want to link the tile trackers to.
Once you download the app and activate the Tile trackers, just use the app to ‘ring’ your tile trackers and the tile trackers will sound an audible tone. Alternatively, use your Tile trackers to ring your phone, even when it is muted.
You can also ring your Tile trackers using Siri (if you are using iOS 12 or later), Alexa or Google Assistant.

Low Tech Products
1. Snappy-Caps
Snappy-caps turn drinking cans into bottles. Just open your can, place the snappy-cap onto the bottle and push down firmly until it snaps onto the can.
Designed for when out and about, snappy-caps also can be beneficial for people with sight loss. The snappy-caps come with lids so you will always have a lid to put on your can to avoid accidental spillages. Snappy-caps also make it easier for pouring the contents of the can into a glass as you can place the lip of the snappy-cap onto the edge of the glass while you pour.
Snappy-caps are very cheap – you can buy a pack of six for just £3.99. They are also reusable so once you have finished drinking out of one can, remove the snappy-cap, give it a wash and you can then place it on your next can.
For more information and to place an order, visit the snappy-caps website.
They are also available on e-bay and Amazon – prices vary starting from £3.99 for 6.
2. Elastic Bands
Elastic bands are a simple, yet effective, solution for distinguishing between products.
If you struggle to work out which is shampoo and which is conditioner, or you have tins of different foods that feel identical, then placing elastic bands around products could be the solution for you.
Elastic bands are an effective alternative to identification solutions designed specifically for people with sight loss.
3. Afro Comb
The afro comb is a fantastic solution for chopping fruit and vegetables safely if you have a visual impairment. Just push the afro comb into what you want to chop, and use it as a guide for the knife as you cut between the afro comb’s prongs.
You do not need to have your fingers anywhere near the knife when chopping and it helps you to cut even slices. It can be used on a range of vegetables.
Get Buying!
This is just a selection of some of the products that happen to be accessible or make your life easier if you have sight loss. These products provide mainstream, and easily available, solutions to help you to be more independent.
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4 weeks ago

Seescape - Fife

Come and join us for the next instalment of The Assistive Technology Social Hub…

Thursday July 16th
Sight and Sound Technology and our friends at seescape are continuing to bring you biweekly sessions which provide support, insight and

analysis. Our aim as always is to promote independent living through innovation.

Our next session is entitled
‘An Interactive Introduction to the World of Low Vision Technology!’

The next Social Hub session will feature an interactive presentation that explores a wide range of low vision solutions. The interactive format will require you to discuss 3 low vision scenarios. There will be 5 assistive technology solutions available for each scenario and we would like you to find the most suitable and beneficial for the individual bearing in mind their difficulties and what they would like to achieve.

The session will concentrate on the following areas of interest;

• Education tools
• Balance and co-ordination
• Font style, size
• Contrast
• Scanning text
• Reduce eye strain and screen glare
• Reading text in a variety of formats
• Alternatives to magnification

Register in advance for this webinar:

“For most people, technology makes things easier. For those with a disability, it makes things possible!”

Now more than ever assistive technology is invaluable to those with sight loss or visual impairment. We have a solution that could be hugely beneficial to you or a family member so please do join us and hear others share their sight loss journey.
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